Job Description

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Position Summary:

Provides support to the retail management team in all aspects of the daily operations of the gift shop. Assists in the supervision and daily direction of sales associates. Manages incoming orders and daily customer communications. Highly motivated and ensures the gift shop is aligned with brand goals and delivers a premium shopping experience to all visitors and outside customers.

Responsibility:

• Perform opening and closing duties

• Accurately complete transactions and handle money

• Prepare deposits and balance cash drawers

• Assist in maintaining the presentation of the sales floor

• Ensure adequate stock levels are maintained at all times

• Maintains visual appearance of sales floor

• Assist in answering customer questions and resolving customer issues

• Provide excellent customer service at all times

• Answer the phone and relay messages appropriately and clearly

• Fulfills and processes special orders and shipping

• Ensure rules and laws are being followed at all times

• Assist the retail management staff with various tasks and projects as delegated

• Assist the inventory team with the movement of merchandise between the warehouse and gift shop as well as assist with receiving pallets

• Work with retail management to develop staffing schedules

• Ensure all pricing and barcodes on merchandise on the floor is accurate

• Participate in periodic cycle counts and well as physical inventory
  

Qualifications

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Must Requirements: Availability most weekends and holidays Education: High School Diploma-required, Bachelor’s Degree preferred Experience: A minimum of 2 years of retail experience required At least 4 years preferred Skills / Qualifications: Must be available to work weekends and holidays (when open) Must be available to work evening events Ability to lead by example and ensure rules Knowledge of our products and history Able to operate retail software and troubleshoot minor technology issues Able to operate engraver and Corel Draw Understanding of inventory management Must be able to communicate clearly Strong math skills Strong problem solving and critical thinking skills High accountability Strong attention to detail and accuracy Able to lift 25 lbs regularly, move and occasionally lift 100+ lbs (with assistance), bend and reach. Physical activity on a regular basis is required Ability to work well with others and contribute positively to the Woodford Reserve Team

Other Information

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Posted On: 8/13/2018

Industry: Retail

Position: Other

Salary:

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