Senior Customer Solutions Manager (Costco/Target/Military)
Pernod Ricard USA
White Plains, NY
Position Title: Senior Customer Solutions Manager (Costco/Target/Military)
Position Location: Irving, TX (Division Sales office)
This position is dedicated to adding value to Pernod Ricard USA (PRUSA) and Chain Division customers by developing and cascading Spirits Category insights that assure PRUSA business goals are met. The role will be responsible for supporting all Category Management responsibilities across the Chains Division priorities with the analysis of scan data, consumer insights, and industry trends to help uncover opportunities to drive sales and defend against competitive threats. The position may include some travel to key markets to review business performance, Category opportunities, and assist market teams in reaching goals within the Chains Division.
Major Responsibilities / Accountabilities:
•Identify and commercialize best practice insights from industry trends, retail trends and consumer shopping behavior that support the Chains Division objectives – both national and local levels. (70% of time)
•Provide proactive support to sales team in terms of analyses, pricing analyses, shopper insights and special projects. (20% of time)
•Lead business solution discussions with Chains Division, PRUSA HQ and distributor resources to convert shopper at Last 3 Feet (10% of time)
Key components/skill sets needed include:
Category Management Knowledge: Following Category Management principles, must have ability to develop and articulate category strategies, analyze relevant data sources, link to shopper insights and provide recommendations that grow the business.
Commercial Knowledge: Understanding of both retailer and distributor/wholesaler go-to-market strategies. Broad understanding of marketplace dynamics and impact to BevAlc environment. Take part in the development and integration of fact-based tools to move business forward via category management processes.
Analytical: Ability to gather, synthesize, analyze, and present data from multiple systems/sources (examples: Nielsen, IRI, Retailer Data, Spectra, HH Panel, Shipment, Depletion, etc.)
•Working knowledge of market research techniques and approaches.
Key Competencies and Qualifications:
•Requires Bachelor’s Degree, MBA preferred.
Experience / Requirements:
•6~8 years of previous category sales analysis experience required, preferably in a wine and spirit sales environment
•Demonstrated success supporting multiple customers/national accounts required.
•Experience partnering with field sales teams to provide insights and analysis and identify opportunities for their designated customers.
•Superior computer skills with a proficiency in MS Office - Excel, PowerPoint, Word, and Outlook.
•Strong syndicated data analytical skills (e.g. Nielsen/IRI), Shelf Management tools (e.g. Spaceman) and other Category Management software applications.
•Excellent verbal, written and presentation communication skills
A successful individual will demonstrate the following:
•exceptional skill in critical thinking and communication
•a high level of data analysis, problem solving and analytical reasoning
•ability to organize and manage work to achieve results and track performance so that problems are detected early or prevented entirely
•outstanding aptitude for time management
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General Office: Work is performed in a typical office environment. Limited demands for movement and lifting. Normal visual, hearing and language acuity required for correspondence and computer usage.
Approx. 25% travel to key footprint states / markets for field surveys is required.
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Posted On: 6/26/2018